Privacy Policy
Last Updated: September 21, 2025
Table of Contents
1. Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- "Account" means a unique account created for You to access our Service or parts of our Service.
- "Company" (referred to as either "the Company", "we", "us" or "our") refers to CopyMate.
- "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website.
- "Country" refers to the jurisdiction where CopyMate operates.
- "Device" means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- "Personal Data" is any information that relates to an identified or identifiable individual.
- "Service" refers to the CopyMate platform and website.
- "Service Provider" means any natural or legal person who processes the data on behalf of the Company.
- "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- "You" refers to the individual accessing or using the Service.
2. Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- • Email address
- • First name and last name
- • Phone number
- • Address, State, Province, ZIP/Postal code, City
- • Trading account information and credentials
- • Financial information for transactions
- • Usage Data
Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
Trading-Specific Data Collection
As a copy trading platform, we also collect:
- • Trading performance metrics and statistics
- • Trade execution data and timing
- • Risk management preferences
- • Account connection and synchronization logs
3. Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.
- To provide You with news, special offers and general information about other goods, services and events.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale.
- For copy trading services: To facilitate trade copying, performance tracking, and risk management features.
Data Processing Legal Basis
We process your personal data based on:
- • Your consent for marketing communications
- • Contract performance for providing our services
- • Legal obligations for compliance requirements
- • Legitimate interests for service improvement and security
4. Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.
Types of Cookies We Use
Necessary/Essential Cookies
Type: Session Cookies. Administered by: Us. Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.
Functionality Cookies
Type: Persistent Cookies. Administered by: Us. Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference.
Tracking and Performance Cookies
Type: Persistent Cookies. Administered by: Third-Parties. Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website.
Your Cookie Choices
If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.
5. Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- • Comply with a legal obligation
- • Protect and defend the rights or property of the Company
- • Prevent or investigate possible wrongdoing in connection with the Service
- • Protect the personal safety of Users of the Service or the public
- • Protect against legal liability
6. Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Security Measures We Implement
- • Encryption of data in transit and at rest
- • Regular security audits and penetration testing
- • Multi-factor authentication for account access
- • Secure API connections with trading platforms
- • Regular staff training on data protection
7. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.
If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
Important: Our trading platform is designed for adults only. Users must be at least 18 years old to create an account and use our copy trading services.
8. Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
9. Data Retention
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service.
10. Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
11. Your Data Protection Rights
The Company aims to take reasonable steps to allow You to correct, amend, delete or limit the use of Your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
12. GDPR Privacy Rights
If You are a resident of the European Economic Area (EEA), you have certain data protection rights covered by GDPR. We aim to take reasonable steps to allow You to correct, amend, delete, or limit the use of Your Personal Data.
If You wish to be informed about what Personal Data We hold about You and if You want it to be removed from Our systems, please contact Us.
13. CCPA Privacy Rights
Under the CCPA, among other rights, California consumers have the right to:
- • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- • Request that a business delete any personal data about the consumer that a business has collected.
- • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
14. Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
15. Contact Us
Questions About This Privacy Policy?
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@copymate.trade
Website: https://copymate.trade/contact
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
Please note: This Privacy Policy was last updated on September 21, 2025. We recommend reviewing this policy periodically for any changes.